At 3PEAT, we understand that sometimes a purchase doesn't quite meet your expectations. That's why we've made our return process simple and hassle-free. Please take a moment to familiarize yourself with our return policy:
30-Day Return Window: You have up to 30 days from the date of delivery to initiate a return for eligible items.
Eligibility Criteria:
- The item must be in its original condition, unused, and with all tags attached.
- Items marked as "Final Sale" are not eligible for return.
- Personalized or custom-made items may not be eligible for return unless there is a manufacturing defect or an error on our part.
Return Shipping:
- Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part.
- We recommend using a trackable shipping method to ensure the safe return of your item.
Refund Process:
- Once we receive your returned item and confirm its eligibility, we will process your refund.
- Refunds will be issued to the original payment method and may take 3-5 business days to reflect in your account.
Exchanges:
- If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.
Thank you for choosing 3PEAT Ent. If you have any questions or concerns about our return policy, feel free to reach out to our customer support team at info@3peatent.com . Your satisfaction is our priority!
